NewChatbot flows and campaign reports are live for every workspace.

Automation that works while you sleep

Build flows that react to messages, tags, clicks, form answers and time, so routine follow-ups run on their own.

New lead flow

Ran 1,204 times
  1. When
    New lead from an adTrigger
  2. Then
    Send welcome messageAction
  3. Wait
    1 dayDelay
  4. If no reply
    Send a reminderCondition
  5. If replied
    Assign to Sales, tag HotAction

Everything in Advanced automation

If this, then that flows for follow-ups, reminders and updates.

Triggers

Start flows from messages, tags, clicks, forms or schedules.

Conditions

Branch by answers, tags or contact fields.

Actions

Send messages, add tags, assign agents or update fields.

Delays

Wait minutes, hours or days between steps.

Webhooks and APIs

Connect to your other tools.

Flow reports

See how many contacts reach each step.

Up and running in three steps

1

Pick a trigger

Choose what starts the flow.

2

Add steps

Messages, waits, conditions and actions.

3

Turn it on

It runs for every matching contact.

Built for businesses like yours

E-commerce

Send order, shipping and review messages automatically.

Healthcare

Remind patients before appointments.

Education

Nudge students before fee and admission deadlines.

Advanced automation questions

Cannot find what you need? Talk to us and we will answer within one business day.

No. The flow builder is visual, like a flowchart.

Yes. You can end a flow, or move the chat to an agent, as soon as a contact replies.

Yes. Webhooks and the API let flows talk to other tools.

Works better together

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